I am extremely pleased with the way my husband and I were treated. We found our car online and every question we had about the car was answered. My husband flew in and when he got there he was treated very well. They even picked him up at the airport. The car we bought was in immaculate condition. Great running car and it looked fabulous. They also went above and beyond in finding us great financing and made sure everything on the car was convenient, clean, full tank, new tires, etc. Their customer service was exceptional and if in the future they have a car I am looking for they will definitely have my business. Thank you Pat and everyone else at Xcite Motors for your help in making our dream car a reality.
I just got done working with Ivan at Xcite Motors. He was very professional and knowledgeable. I got the perfect car for my family at a great price. He even gave me a really good price on my trade in. I can say that this was an enjoyable car buying experience and I am leaving a happy customer.
Excellent experience! Negotiations very pleasant with facts presented in a clear, open manner. Ray the Manager did a follow-up call after transaction closed and offered to extend the license for another year at cost, this would be a savings to us which we appreciated. Everything processed in a timely business-like manner. Would certainly use them again and recommend. We are very happy with our Beautiful Lexus LS 460 we purchased! Thank you!!
I had an excellent experience buying my Volvo at Xcite Motors! Ivan treated me with respect and friendship and made sure all the qualities I was looking for in my vehicle, were met plus. I went to another Dealership in Kirkland and was treated very poorly. Xcite is where you need to go to receive the Best Customer Service and Best Deal! Thank you for helping me through the process with nothing but respect and expertise. Everyone I came in contact offered Excellent Customer Service from my Salesman, Ivan to the office Manager and other staff I met during time spent at Xcite. You can't miss with Xcite, I highly recomment them! Thanks Xcite!
Paulette - Aug 31, 2011 I just purchased a 2009 Toyota Camry. The salesman Ivan was great! I called in advance, told him what I was looking for what I wanted for my trade and what I could do for monthly payments. Ivan promised he would get me in and out quickly and he not only delivered on that promise, I got a lower interest rate than expected with no money down. I would definetly reccoment XCITE Motors to my friends and family. This is the best experience I have had at a car dealership to date.
This letter is to highly recommend Xcite Motors as a reputable and easy to work with establishment to purchase a vehicle. We found exactly the car we wanted and were treated with kindness. The car was acurately represented on the website and we were not disappointed when we saw the car in person. Our salesman was Ivan and he was a blast. He came in on his day off to help us finalize the purchase. Not only did we get a fair price for our trade-in, a great interest rate and top quality service...he did this all on his day off. Thank you so much, Ivan and the crew at Xcite Motors. We are some happy people and are excited to own this great rig!
My husband and I just purchased a vehicle from Xcite Motors. We were impressed the minute we walked in with how inviting the dealership itself is with prompt greeting by a salesman, refreshments, video games, and even a massage chair. Ivan was extremely professional and really worked hard to get us the car we wanted. He did not want us to be disappointed and we walked out with exactly the car we wanted at a great rate for financing. We will definitely go to this dealership again if we can. For a relaxed atmosphere, no pressure sales, and high quality vehicles Xcite motors is a must go to dealership!
I bought a 4runner just a few weeks ago from xcite motors. We took a long test drive and loved the car. We sat down talked about options. Sean was very polite and was no more pushy than any other salesman on the planet. He was so generous he helped us get a great deal that worked for us. I recommend stoping at xcite motors, even if your just looking. Great attitudes, great service.
A good used car buying experience. The car we drove to see, wasn’t the only high quality used car there. They had many. I called from 200 miles away to ask about one of their cars. I’m always skeptical about asking condition when driving a long distance to look at an expensive item. I’ve been burned before by sales people but not this time. Ivan went out and walked around the car and answered my questions while sitting in it. After I drove up, the car was as described. The few minor blemishes he told me about were there, but the rest of the car was pristine. I was very relieved we hadn’t wasted the day off work and trip. He let us look the car over in private, never pushy. We drove it for 30 minutes to be sure as we were driving an 11 year old car back home that night in storms 200+ miles. While he was insistent during negotiations as any good salesperson should be, he was NEVER condescending, pushy or rude. He did want to sell us the car and negotiated fairly. We got home and the car drove perfect. I got good gas mileage, better than the EPA rate when new. The car only had one key and no books. On our car the key is pricey and we need radio codes. Ivan offered to contact the dealer they got my car from and see if he can track down the previous owner to get those for us. We hope to hear from him soon. We were very happy with Xcite Motors and Ivan.
Considering the limits we had in finding a used car, we didint think we would get a luxury car. Ivan was honest and upfront - not something we were expecting. He took time to ask us what we were looking for, was low pressure, and tried not to waste our time. He worked to give us the best deal and financing possible. In the end, we left with a great car and it was great experience. We highly recommend Ivan if you want a straight up deal.
My wife and I found the vehicle we were looking for at Xcite Motors, we had a wonderful experiance. After having poor experiances and being outright lied to by other dealerships we are so pleased to have found Xcite motors. We recently purchased our 2007 Mazda 3 from Xcite, Ivan was a fantastic salesman, very low pressure and very honest with us. Aside from the carfax report he told us as much history of the car as he knew, as well as his history as a salesman. He offered us a test drive and allowed us to thoroughly test the vehicle, he gave us time to talk alone and did not pressure us into paperwork. There were absolutely no games played here, the used car manager gave me nearly two thousand dollars over book value on my trade in because we needed to roll a small amount into our new loan. Upon discussing financing Ivan was very clear and low pressure about the terms, we were given a very fair rate and we feel a very fair deal for the new loan. I would highly recommend this dealership to anyone looking for a quality vehicle. On a final note Ivan overheard my wife and I mention we needed to fill the new car with gas, Ivan sent it out and had it topped off before we took delivery. Thank you Xcite for a wonderful car buying experiance!
I found the car of my wifes dream here. The Mercedes CLK55 AMG. We had issues because we both have been divorced but it was no issue for Sean Dutchover our sales person. We called Sean and told him we wanted to be approved and get a quote on my trade-in before I came down so I would not be having my wife get excited and then get let down because of the games most dealers play. NO GAMES HERE! Sean did exactly what he said he would and he was the kindest most straight to the point sales person we have ever worked with. We got our Mercedes under book and it was about 40K miles under what the car should have had for mileage. Sean presented a car fax before we could ask to see it and had all of the paperwork ready before we got there so we would not have to wait around, however was nice enough to give us time alone to talk and/or walk away if we wanted. We were in and out with our new car in 2 hours. Thats start to finish. . We will definitely be going back for my next dream car - Rich. . Make sure to ask for Sean Dutchover! He is the best to work with, He spent time showing my wife every switch and part of the car so she would be comfortable test driving the car. I would also like to mention that I am a experienced mechanic and there was nothing mention or stated that was not true. Sean was open and honest about every inch of the car and absolutely knew what he was talking about. This is rare when buying a super car of this caliber.
Really great family run place! They worked so hard to help us get the perfect car. Great people, super nice and helpful.
Just bought a 2006 volvo s40 from Sean here at xcite motors. Sean is your guy to work with if you want low pressure and a great car. I have two small kids and he had all the paper work ready for us when we came to sign. Quick and painless. Again I highly recommend Sean as a sales person.
just bought a 2005 frontier. hands down good service. if i was you i would go see sean if your lookimg for a new car.
My husband and I came in after looking all day for a new car. After seeing what he wanted (a 2000 Lexus ES 300), we got to take the car for the longest test drive! The salesman even made sure that I was going to drive, and that I was comfortable in it. Once we got back to the dealership, it was nothing but smooth sailing!! Even for buying a car, which can sometimes take forever, we were in and out in under 2 hours! WHEW! The staff was extremely friendly, they cut to the chase on pricing, and made the whole process very easy. We would definitly buy a car from these guys again! The massage chair while you wait is top notch!! : )
Getting a new car for our expanding family was very important for us. We are now driving a 2005 Kia Optima thanks to Ivan. We have looked at other places, but never were afforded the respect and service given by Ivan. I would totally recommend this place to friends looking for a new car.
I bought an 04 toyota tundra from Sean and Kevin at Excite Motors, I had some trouble with financing do to it being my first Auto loan. Kevin in the finance department helped fill out a lot have application and didn't stop till I was able to get a interest rate. I have had the truck for about 3 weeks now, everything is doing good, and I would go back for a nether car.
Ivan was very helpful and understanding, he gave me a great deal in a low pressure sales situation and made me feel really comfortable with my deal.